customer service

We hand package each order with care and ship the most economical route to ensure safe delivery to your destination. Shipping is flat rate at $6 for Texas residents and $10 for all other states in the continental U.S. 

Orders over $100 receive complimentary shipping. Shipping time varies between 3-7 business days. Expedited and international shipping are not available at this time.

Due to the nature of our products, we do not accept returns or exchanges. If your item is damaged upon receipt, please contact us within 7 business days for a replacement.

We understand that fragrances are deeply personal and it can be hard to choose, especially before you’ve had a chance to experience them. If you are stuck between our scents, we recommend that you try our Scent Quiz or purchase our sample candles, available in every scent we offer. 

Please refer to the “RETURNS” tab above.

"After a hectic work schedule and productive day!! I’m so glad to come to light my candles from @ScentedCompany. The room smells so nice!! Today, I lit get away and bong they are my favorites! just what I needed!"
"I bought this for my wife and she loves it. We have it in one of our bathrooms and it's vibrant. She wants to move it to the living room and see how it works out there. Overall, great product 💪"

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